Privacy Policy

3D Vishwa is operated as a sole proprietorship and provides an online platform for discovering and purchasing physical 3D-printed and related products.

Depending on how you use the Platform, we may collect the following categories of information.

We may use personal information to:

• Create and manage accounts.
• Process and fulfil orders.
• Arrange shipping and delivery.
• Process payments.
• Provide customer support.
• Respond to enquiries.
• Communicate about orders and services.
• Prevent fraud and misuse.
• Maintain Platform security.
• Troubleshoot technical problems.
• Improve our products and services.
• Understand Platform usage.
• Comply with legal obligations.
• Establish, exercise, or defend legal claims.

The Platform may use cookies and similar technologies for purposes such as maintaining shopping-cart functionality, keeping users signed in, remembering preferences, measuring performance, understanding website usage, and improving security.

Third-party services integrated into the Platform may also use cookies or similar technologies according to their own policies.

You can control certain cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

We may share personal information with service providers and other parties where reasonably necessary to operate the Platform and fulfil your requests.

These may include:

• Payment processors.
• Courier and shipping providers.
• Hosting and infrastructure providers.
• Email and communication providers.
• Authentication providers.
• Analytics providers.
• Security and fraud-prevention providers.
• Professional advisers.
• Government or regulatory authorities where required by law.

We do not sell your personal information as a standalone commercial product.

We may collect, use, preserve, or disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, comply with court or government orders, prevent fraud or abuse, protect rights or safety, or establish, exercise, or defend legal claims.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining transaction records, providing customer support, resolving disputes, preventing fraud, complying with tax and accounting obligations, and enforcing our agreements.

When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and operational requirements.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

The Platform may rely on third-party providers for hosting, payment processing, shipping, analytics, authentication, communications, and other services.

These providers may process information according to their own privacy policies and applicable contractual arrangements.

The Platform is intended for general consumers and is not specifically directed at children.

We do not knowingly seek to collect personal information from children where doing so would be prohibited by applicable law.

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion where legally applicable, information about processing, and other applicable privacy rights.

You may also have the right to withdraw consent where processing is based on consent, subject to applicable law.

To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before processing certain requests.

Where we rely on consent as the basis for processing personal information, you may withdraw that consent where permitted by applicable law.

Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.

Some service providers used by the Platform may process information outside India.

Where personal information is transferred or processed outside India, we will do so in accordance with applicable law and requirements that apply to such transfers.

Where permitted by law and, where required, with your consent, we may send promotional communications about products, offers, or services.

You may opt out of marketing communications by following the unsubscribe instructions in the communication or contacting us.

Transactional communications relating to orders, payments, security, or your account may still be sent where necessary.

The Platform may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

The updated policy will be published on the Platform with a revised "Last Updated" date.